Support

Using NovaPro

For questions about NovaPro, email contact@intellifeed.ai.

Getting started

Add a task, choose its duration, and set a deadline or schedule if needed. Allow access to the calendars you want NovaPro to plan around. Starter includes up to five active tasks; a monthly or annual subscription unlocks unlimited active tasks.

Calendars and planning

If an event is missing, check NovaPro's calendar selection and the app's calendar permissions in your device settings. Events must also be available in the calendar account on that device.

If a task cannot fit, review its duration, deadline, and allowed schedule. Adjust those details or make more time available in your calendar.

Sync between devices

Use the same Apple Account with iCloud enabled on each device, and keep NovaPro up to date. Changes made offline are saved locally and can sync when iCloud becomes available. Sync is not instantaneous; allow both devices time to receive changes.

If plans still differ, send us the app version on each device, the affected task's date, and what differs. A screenshot can help, but please hide personal details first.

Subscriptions and purchases

Current prices and any available offers are shown in the app before you subscribe. Manage or cancel your subscription through your Apple Account's subscription settings. Deleting the app does not cancel a subscription.

If you have already subscribed, use Restore Purchases with the Apple Account used for the purchase. Apple handles billing and refund requests through Report a Problem.

Device support

NovaPro has an iPhone app and a native Mac app. The current iPhone app requires iOS 17 or later; the Mac app requires macOS 14 or later. On iPad, the iPhone app runs in compatibility mode rather than a native iPad layout. Check the App Store listing for compatibility with your device.

Report a problem

Tell us what you expected, what happened, and the steps that led to it. Include your device model, operating system, and NovaPro version. Never send passwords or payment details.